Important notice ~ VICSEG New Futures response to COVID-19

24-Mar-2020

"Alone we can do so little, together we can do so much"
~ Helen Keller


COVID-19 VICSEG New Futures Operations


In line with advice from the state and federal governments and health experts, VICSEG New Futures has implemented some changes in our service delivery and working arrangements which are consistent with social distancing practices.  

We understand that this is an unprecedented worldwide event and the uncertainty and stress that this imposes, is being felt by all of us in our workplaces, at home, and in the community.

I would like to reassure you that we will continue to deliver some of the services you need during the COVID-19 crisis. However, the way we do this will change as we all come to terms with the new challenges COVID-19 brings to our interactions. 

VICSEG New Futures’ operations will pause from the 24th of March to the 14th of April in areas that involve direct face-to-face interaction with people. 

We have been working to develop a COVID-19 service continuity plan to ensure we continue to respond to community needs and provide support and information over the coming weeks and months.  The measures that we have taken to this effect are listed  below: 
  
New Futures Training (RTO 21203) – All campuses and offices will remain closed for three weeks from 24th of March to 14th of April
Our trainers will continue to provide support to current students via phone and email services.
All new course enquires will be accepted online, by filling the online Expression of Interest form (here
Our Community Programs staff will be in touch with families via phone and video services and our Program Coordinators and Managers will continue to liaise with all our stakeholders online
New Futures Early Learning Centres, will remain closed during the three week period 
New Futures Family Day Care, will continue to support existing educators and families via phone and email 
Second Stitch studio will remain closed for three weeks from the 24th of March to the 14th of April. You can still follow them on Facebook & Instagram


We have made this decision with the health and safety of our staff, our students, our community program participants, and the wider community first and foremost in our minds. Although we have announced this pause in our operation, we are still around, so please do not hesitate to contact us if we can help in any way.   

We will continue to post updates and information regarding any changes to the mode of our training delivery and community programs on our social media platforms and websites. 


Stay safe and stay connected.


Thank you,


Elias Tsigaras                                                                                
Executive Director – VICSEG New Futures 
                    
If you have any queries, please get in touch,
New futures Training: [email protected]
Community Programs / general: [email protected]
Family Day Care: [email protected]
Second Stitch: [email protected]
Facebook: New Futures Training 
Facebook: VICSEG New Futures 
  
For reliable information on Coronavirus please refer to the Australian Department of Health and Human Services: 

  • DHHS information on Coronavirus (about the illness and symptoms) – please click here.
  • DHHS Information, updates and advice about the outbreak of the coronavirus disease – please click here.
  • DHHS translated Coronavirus materials – please click here.
  • The Australian Department of Health translated materials – please click here.
  • Coronavirus Health Information Line: 24 hours a day, seven days a week. Phone: 1800 020 080
  • healthdirect hotline: This hotline is open 24 hours a day, 7 days a week, and you can speak to a registered nurse about any health concerns.
         Phone: 1800 022 222
         Website – please click here